Bajilife FAQ — Your answers are all right here

The minimum age to register on Bajilife is 18. Any account found to belong to a minor will be terminated immediately. We use KYC documents to verify age.

No. Bajilife's policy allows each person to hold only one account. If multiple accounts are detected, all accounts will be suspended and balances may be forfeited.

KYC (Know Your Customer) verification is mandatory for security purposes. It helps prevent fraud and misuse. Completing KYC increases your withdrawal limit and fully activates your account.

Click the "Forgot Password?" link on the login page. Enter your registered phone number or email address and an OTP will be sent to you. Verify the OTP to set a new password.

After 5 consecutive failed password attempts, your account will be temporarily locked for 30 minutes. Try again after 30 minutes or use the password reset option.

After logging in, go to Account Settings > Security. You will find the option to enable Two-Factor Authentication. Once your phone number is verified, an OTP will be sent every time you log in.

Yes, you can stay logged in on both mobile and desktop using the same account. For security, OTP verification is required when logging in from an unrecognized device.

The minimum deposit on Bajilife is BDT 500. Deposits can be made via mobile banking and e-wallets. Funds are typically credited to your account instantly.

Deposits via mobile banking or e-wallets are usually credited to your account within 1–5 minutes. If your deposit hasn't arrived after 15 minutes, please contact support with your transaction ID.

Bajilife does not charge any deposit fees. However, depending on your payment method, a small transaction fee may apply — this is set by the payment provider, not Bajilife.

After logging in, go to Account Settings > Responsible Gaming. There you can set daily, weekly, and monthly deposit limits. Reducing your limit takes effect immediately.

Withdrawal requests are typically processed within 1–24 hours. Completed KYC verification speeds up the process. Processing may take a little longer on public holidays.

The minimum withdrawal on Bajilife is BDT 500. A completed KYC verification is required before any withdrawal can be processed.

The reason for a rejected withdrawal is usually sent to you by email. Common reasons include incomplete KYC or unmet bonus wagering requirements. Contact support for full details.

Bonus balance cannot be withdrawn directly. Once the wagering requirements for the bonus are met, it converts to real money and can then be withdrawn. Each bonus has its own terms and conditions.

Once you complete registration and make your first deposit, the welcome bonus is automatically credited to your account. See the promotions page for full details on the bonus amount and terms.

A wagering requirement is the number of times you must bet your bonus funds before withdrawing. For example, a 10x wagering requirement on a BDT 1,000 bonus means you need to place BDT 10,000 in bets. You can withdraw once the requirement is met.

Log in daily to receive a small bonus or free spins. Log in 7 days in a row to unlock a special reward. Bonuses are generally valid for 24 hours.

Share your personal referral code with a friend. When they sign up and make their first deposit, both you and your friend will receive a bonus. Details On the Promotions page View.

Bajilife offers slots, Live Casino (roulette, blackjack, baccarat), bingo, Sports Betting (football, cricket, tennis), virtual sports, and much more.

Yes. Bajilife is fully optimized for both mobile browsers and the app. The app is available on both Android and iOS. Games load faster on the app.

Your game state is saved if your connection drops. When you reconnect, you can pick up right where you left off. In live games, the dealer completes the round and the result is recorded.

Points are earned on every bet. Once you accumulate enough points, your VIP rank upgrades automatically. Learn more On the VIP page View.

Go to Account Settings > Responsible Gaming and set up self-exclusion. You can block your account for anywhere from 6 months to permanently. No gaming or deposits are possible during this period.

No. Setting a deposit limit or session limit has no impact on your bonus eligibility. Bajilife wants you to play safely and still enjoy your rewards.

Bajilife App Download Page Available for both Android and iOS.

On Android, enable "Install from unknown sources" in your settings. On iOS, trust the developer profile on your device. If the issue persists, restart your device and try again, or reach out via live chat.

Clear your browser cache and cookies. Check your internet connection. Try using a different browser. If the issue persists, contact our support team.